We are bringing Property Management into a new era by providing a friendly and personal approach to your investment journey – getting to know who YOU are to better understand YOUR needs and YOUR goals.
How it works
Contact
Contact one of our friendly property managers in Christchurch and have a chat about your needs and expectations.
Meet and Greet / Appraisal
In all possible instances we prefer to meet with you at the property and prepare a report of the property. We’ll prepare a comprehensive appraisal report including comparable properties in the area, along with advice of the current market rent, to indicate exactly what your property can at best obtain.
Compliance Observation
While making notes in preparation for the formal rent appraisal, we also observe what may or may not already meet any compliance requirements, for both Healthy Homes Standards and Smoke Alarm Requirements.
Signing of the Management Authority
On making the decision to entrust your asset/s to
us and providing a signed Management Authority, we will move forward efficiently to confirm the agreement and commence initial procedures required to get your investment appropriately ready for marketing.
Changes of Landlord/Agent
If upon signing your property/properties to Utiger
Properties you are also terminating a contract with another Agency, we can transparently and smoothly manage this transition for you. We will provide you with a Change of Agent document for you to complete where required, sign and return. Upon receipt of this we will reach out to the specified Agent to commence the formalities on your behalf.
What We Do
Property Management has evolved and become a larger industry governed by many additional legislative laws and standards than in the past. We provide a superior level of performance constantly maintaining and overseeing your asset, ensuring it is reaching its full potential in any current market and stage of tenanting, while still promoting our proactive approach to reduce disputes, prevention of damages and depreciation of your asset.
- Full Property Management
- Rent Collection – We have a low tolerance for rent arrears and have a successful and compliant rent arrears management plan to eliminate or resolve non-payment of rent.
- Casual Letting – If you simply want an agent to professionally and efficiently secure new tenants for your property we offer a one-off fee for each property you list with us under this service agreement.
- Inspection Only – If you are a self-managing landlord but no longer have time to meet your insurance requirements for property inspecting, we can do this for you.
- Rent Appraisals
- No turnover of staff – In today's Property Management industry it is less than ideal to have your property managed by a team who carries a high turnover of staff, as information becomes misconstrued and/or lost. That's why we guarantee no turnover of staff.
- Managing Owners – Unlike some agencies who pass your property to another member of their team, with Utiger Properties you will always gain hands-on managing from your first point of contact.
- Over 15 years of experience and up to date knowledge, leading the way with dedication to not only the day to day processes of property management but of change to the Industry.
- Qualified Standards – Level 4 Certificate in Property Management & Level 4 Certificate in Real Estate (Sales person)
- Dedication to the Property Management Industry - we keep up to date with all changes and regulations.
- Marketing
- Property Viewings
- Arranging and overseeing of any maintenance requirements
- Property/Rent Reviews – these are generally carried out annually, but also if there is turnover of tenancy during a Fixed Term period
- Dispute Resolution – At all times where possible we act as mediator between tenant and landlord to have any disputes resolved outside of possible Tenancy Services Mediations and/or Tribunal Hearings.
- Tribunal Hearing preparation and Attendance
- Insurance Claims and Miscellaneous Issues – we oversee insurance claims on your behalf and attend to any ‘out of the normal’ situation that may arise.
- Arranging Extensions and/or Variations of Tenancies
- Bond – the collection and lodging of, and the release of at the end of any tenancy, conditional to any discrepancies and/or claims made as a result of any end of tenancy.
Ingoing Inspections
We provide a thorough Ingoing inspection before the commencement of any new tenancy. We make extensive notes with the addition of between 500 – 800 photos supporting the condition of the property before any tenancy commences. At this time we also check for any possible maintenance requirements.
Routine Inspections
Throughout the tenancy thorough routine inspections are carried out generally every 3 months, most insurance polices require this. Maintenance issues and the condition of the property are noted. We follow up with the tenants if there is anything we need them to remedy or be mindful of in prevention of possible damage. These reports are emailed to you from the property in real time.
Vacate Inspections
At the end of any tenancy once the tenants have moved, out we carry out a similar inspection to the Ingoing inspection, comparing what is visible at this time to when the tenants initially moved in. If there are any discrepancies or issues, which may include requirements for extra cleaning, repairs from damage these are resolved before any bond is released. At the same time we check that all monies owed including rent paid up to and for the final day of tenancy, and not excluding any other miscellaneous costs owing.
Meticulous Tenant Selection /Screening
We think of your property as our property and ensure we do
our best at matching tenants suitably compatible to the property.
- Thorough background checking from 25 sources.
- Credit checking using (Centrix Credit Bureau of NZ & Equifax)
- Landlord and employer checks (please note, we take in good faith from referees they are being truthful and honest)
Being an Elite Partner of Tenancy Practice Services – a leading platform in Property Management – we have access to all the best services available for screening tenants at the highest level within NZ, and providing meticulous Tenancy Agreements.
Supportive Leading Industry Platforms
- Palace/MRI Real Estate Software – (home for all things Property Management, including Client Owner Portal access to keep up to date with all financial records and statements which
are easily downloadable from the comfort of your own home at any time) - Tenancy Practice Service – (home for anything tenant related, from screening, training, consultancy, to booking viewings, tenant applications and access to superior Tenancy
Agreements) - Inspection Express – (home for all inspection requirements, a tool any elite Property Manager should look at investing in
– providing superior reporting ability with an overall high quality presentable format) - Property Guru – (a home for comparing properties in your area for all purposes of Real Estate, with access to thorough comparative appraisal reporting for your rental property)
- Trademe – (advertising purposes)
- Allhouse – (Advertising purposes)
In addition, Utiger Properties connects your property to potential tenants through both our Facebook and Instagram pages.